Legal
Privacy Policy
This Privacy Policy describes how D3E Studio collects, uses, and protects information when you use D3E Website Builder.
Last updated: June 25, 2026 · Contact: [email protected]
Introduction
D3E Studio ("D3E," "we," "us") operates D3E Website Builder. This Privacy Policy explains what personal information we collect, how we use it, and your choices.
By using the Service, you agree to the collection and use of information as described here.
Information we collect
We collect information you provide and information generated through your use of the Service:
- Account information: name, email address, phone number (if provided), and authentication credentials
- Billing information: subscription plan, payment history, and invoices (payment card details are processed by Stripe and not stored by us)
- Website content: pages, media, settings, and other data you create or upload
- Usage data: feature usage, AI generation counts, bandwidth, logs, and device/browser information
- Communications: support requests, feedback, and email preferences
- Cookies and similar technologies: session tokens and preferences necessary to operate the Service
How we use information
We use collected information to:
- Provide, maintain, and improve the Service
- Process subscriptions, invoices, and add-on purchases
- Authenticate users and secure accounts
- Send transactional emails (receipts, billing reminders, account notices)
- Respond to support requests
- Monitor usage, enforce plan limits, and prevent abuse
- Comply with legal obligations
AI and content processing
When you use AI-assisted features, your prompts and relevant site context may be sent to AI service providers to generate content. We use this data only to deliver the requested feature and improve reliability.
Do not submit sensitive personal data in prompts unless necessary for your use case.
Third-party service providers
We share information with trusted providers who help us operate the Service, including:
- Stripe — payment processing and subscription management
- SendGrid — transactional and billing email delivery
- Hosting and infrastructure providers — site hosting, storage, and delivery
- AI providers — content generation when you use AI features
Data retention
We retain account and billing records for as long as your account is active and as needed to comply with legal, tax, and accounting obligations.
You may request deletion of your account by contacting [email protected]. Some information may be retained where required by law or for legitimate business purposes (such as billing records).
Your rights and choices
Depending on your location, you may have rights to access, correct, delete, or export your personal information, or to object to certain processing.
You can update account details in your settings. To exercise privacy rights, contact [email protected].
You may opt out of non-essential marketing emails using unsubscribe links where provided. Transactional billing emails cannot be disabled while you have an active subscription.
Security
We implement administrative, technical, and organizational measures designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
International transfers
Your information may be processed in the United States and other countries where we or our service providers operate. By using the Service, you consent to such transfers subject to applicable safeguards.
Children's privacy
The Service is not directed to children under 18. We do not knowingly collect personal information from children. Contact us if you believe a child has provided information to us.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Material changes may be communicated by email or in-app notice.
Contact
Privacy inquiries: [email protected]. General support: [email protected].